Shipping policy
Processing Time
Our processing time is 3-5 business days. This means that your order will typically ship out within 3-5 business days after your order is placed. Please note that this processing time does not include weekends or holidays.
Shipping Methods
We offer several shipping methods to ensure that you receive your order in a timely and cost-effective manner. Most shipments are sent via USPS First Class Package Service, USPS Priority Package Service, and UPS Ground.
USPS First Class Package Service
USPS First Class Package Service is the most economical way to ship packages that weigh 16 ounces or less. This service typically takes 2-5 business days to deliver your package.
USPS Priority Package Service
USPS Priority Package Service is a fast and reliable way to ship packages that weigh more than 16 ounces. This service typically takes 1-3 business days to deliver your package.
UPS Ground
UPS Ground is a reliable and cost-effective way to ship packages that weigh more than 1 pound. This service typically takes 1-5 business days to deliver your package, depending on your location.
International Shipping
Most international shipments are shipped via USPS First Class International and Asendia USA. Please note that shipments may take 2-6 weeks for delivery. Please be aware that there are occasionally delays due to customs, and as an individual seller I am not able to influence international shipping speeds/processes. Buyers are responsible for any customs fees/import taxes that may apply.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on the carrier's website.
Contact Us
If you have any questions about our shipping policy, please contact us at contact@kennasatodesigns.com. We are here to help you with any questions or concerns you may have, but please note that we do not have access to additional information apart from the shipment's tracking updates.