Frequently Asked Questions - The Trailer Parts Outlet
Frequently Asked Questions
Will these stick to textured walls?
Our decals will stick to most indoor wall textures without damaging the wall upon removal - however, please note that we are not able to guarentee any part of the installation/removal process. If you are worried about the decals ability to adhere to your wall, you can request a (free!) test decal at checkout. That way, if the test decal doesn't adhere, you can return your unused decals for a full refund! To request a test decal - just let us know in the text field at checkout that you would like a free test decal included with your purchase. Please note that test decals are not design specific. 
When will my order arrive?
Because each purchase is made to order, the processing time for all decals is 3-5 business days. U.S. orders are shipped through USPS First Class Package Service or UPS Ground and usually arrive within 2-5 business days.

International shipments are shipped through USPS First Class International Package Service or Asendia USA, and usually take 2-6 weeks for delivery. Please be aware that there are occasionally delays due to customs, and as an individual seller I am not able to influence international shipping speeds/processes. Buyers are responsible for any customs fees/import taxes that may apply.
What is your return policy?
Every order comes with our "Wall-to-Wall Happiness Guarantee", If you aren't happy with your order, you can return it for a full refund! Please note that we can only accept returns when the decals are in their original, unused condition, and they have not been cut apart or altered in any way - we do not accept returns on items where some of the decals have been removed from the sheet and applied to the wall. Additionally, we do not accept returns on personalized items (like custom name decals, or items with custom color combinations). Buyers are responsible for return shipping costs.
What is the best way to remove these decals from the wall?
To remove the decals from your wall, you'll just peel them right off. You can lift up the edges of the decals with a squeegee or spatula, but I've found that it's easiest to just use your fingernails. If the decals have been on your wall for a long time (usually over a year or so), they may be stuck more firmly to the wall and may be a little harder to remove. In that case, you can use a blow dryer to heat up the decals beforehand, which will loosen the adhesive and make them easier to peel off. :)
Can I install my decals on freshly painted walls?
Newly painted walls should be given at least 4 weeks for the paint to cure before installing the decals.
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